Support & Billing

Support & Billing

I can’t sign in. What should I do?

Contact team@golfrangetrainer.com

I can’t sign in. What should I do?

Contact team@golfrangetrainer.com

I can’t sign in. What should I do?

Contact team@golfrangetrainer.com

My subscription isn’t recognized (locked features).

Contact team@golfrangetrainer.com

My subscription isn’t recognized (locked features).

Contact team@golfrangetrainer.com

My subscription isn’t recognized (locked features).

Contact team@golfrangetrainer.com

The app won’t load or keeps crashing.

Please reinstall from your app store. If issues continue please contact us.

The app won’t load or keeps crashing.

Please reinstall from your app store. If issues continue please contact us.

The app won’t load or keeps crashing.

Please reinstall from your app store. If issues continue please contact us.

How do I change from monthly to yearly (or vice versa)? 

Use the subscription page under your profle

How do I change from monthly to yearly (or vice versa)? 

Use the subscription page under your profle

How do I change from monthly to yearly (or vice versa)? 

Use the subscription page under your profle

Do you accept credit cards.

Currently, we only accept Apple or Google Pay

Do you accept credit cards.

Currently, we only accept Apple or Google Pay

Do you accept credit cards.

Currently, we only accept Apple or Google Pay

I was charged but don’t have access.

Contact team@golfrangetrainer.com

I was charged but don’t have access.

Contact team@golfrangetrainer.com

I was charged but don’t have access.

Contact team@golfrangetrainer.com

Do you track precise location or health data?

No.

Do you track precise location or health data?

No.

Do you track precise location or health data?

No.

Can I delete my account

Yes, via your profile page

Can I delete my account

Yes, via your profile page

Can I delete my account

Yes, via your profile page

The drills don’t seem to match my ball flight.

Only in accordance with our Privacy Policy. Click Here to view.

The drills don’t seem to match my ball flight.

Only in accordance with our Privacy Policy. Click Here to view.

The drills don’t seem to match my ball flight.

Only in accordance with our Privacy Policy. Click Here to view.

How do I report a bug or request a feature?

Email team@golfrangetrainer.com

How do I report a bug or request a feature?

Email team@golfrangetrainer.com

How do I report a bug or request a feature?

Email team@golfrangetrainer.com

Can I print or save a session plan?

No, not at this time.

Can I print or save a session plan?

No, not at this time.

Can I print or save a session plan?

No, not at this time.

What sessions should beginners start with?

Start with the beginners level 1 via the Sessions Page

What sessions should beginners start with?

Start with the beginners level 1 via the Sessions Page

What sessions should beginners start with?

Start with the beginners level 1 via the Sessions Page

I don’t see my preferred club in a session.

Please email team@golfrangetrainer.com

I don’t see my preferred club in a session.

Please email team@golfrangetrainer.com

I don’t see my preferred club in a session.

Please email team@golfrangetrainer.com

Does the app integrate with other golf apps or devices?

No, not at this time.

Does the app integrate with other golf apps or devices?

No, not at this time.

Does the app integrate with other golf apps or devices?

No, not at this time.

Business and partnerships

n/a

Business and partnerships

n/a

Business and partnerships

n/a

Accessibility options?

We follow standard accessibility designs

Accessibility options?

We follow standard accessibility designs

Accessibility options?

We follow standard accessibility designs

How do refunds work?

Refunds are not allowed

How do refunds work?

Refunds are not allowed

How do refunds work?

Refunds are not allowed

Legal & Contacts

Only in accordance with our Privacy Policy. Click Here to view.

Legal & Contacts

Only in accordance with our Privacy Policy. Click Here to view.

Legal & Contacts

Only in accordance with our Privacy Policy. Click Here to view.

Structured, ball‑counted range sessions that fix

bad shots and build a consistent swing

Contact Us

Pacedall Labs Ltd, 71–75 Shelton

Street, London, WC2H 9JQ

Company No. 16619412

team@golfrangetrainer.com

+44 20 3769 8842

Social Media

© Pacedall Labs Ltd. All rights reserved. 

Registered with the UK Information Commissioner (ICO) — Reg No. ZB969483 

Structured, ball‑counted range sessions that fix

bad shots and build a consistent swing

Contact Us

Pacedall Labs Ltd, 71–75 Shelton

Street, London, WC2H 9JQ

Company No. 16619412

team@golfrangetrainer.com

+44 20 3769 8842

Social Media

© Pacedall Labs Ltd. All rights reserved. 

Registered with the UK Information Commissioner (ICO) — Reg No. ZB969483 

Structured, ball‑counted range sessions that fix

bad shots and build a consistent swing

Contact Us

Pacedall Labs Ltd, 71–75 Shelton

Street, London, WC2H 9JQ

Company No. 16619412

team@golfrangetrainer.com

+44 20 3769 8842

Social Media

© Pacedall Labs Ltd. All rights reserved. 

Registered with the UK Information Commissioner (ICO) — Reg No. ZB969483